Home › CNA Practice Tests › Role of the Nurse Aide Questions › Question 117
A physician calls the unit with a telephone order while the nurse is busy. What should the nurse aide do?
- A.Accept the order and write it in the chart yourself
- B.Politely direct the call to a licensed nurse who can accept orders
- C.Tell the physician to call back next week for the order
- D.Write the order on scrap paper and give it to anyone
Correct answer
B. Politely direct the call to a licensed nurse who can accept orders
Why
Nurse aides do not accept telephone or verbal orders; only licensed nurses may do so within their scope. The aide should promptly connect the caller to the nurse rather than taking or delaying the order.
Content outline: Role of the Nurse Aide - Reporting: Telephone Orders · From the Role of the Nurse Aide practice bank (RA-117).