Home › CNA Practice Tests › Role of the Nurse Aide Questions › Question 4
A resident files a complaint about cold food. The next day a staff member is rude to her about complaining. This is an example of:
- A.Retaliation for filing a grievance
- B.Good teamwork
- C.Normal meal service
- D.Informed consent
Correct answer
A. Retaliation for filing a grievance
Why
Residents have the right to voice grievances without fear of retaliation or punishment. Being treated rudely because she complained violates that protection.
Content outline: Role of the Nurse Aide - Client Rights: Grievances Without Retaliation · From the Role of the Nurse Aide practice bank (RA-004).