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Death, Dying & Postmortem Care

A resident near the end of life snaps at staff and family over small matters and says, 'Why is this happening to me?' This behavior may reflect which stage of grief?

  • A.Acceptance; staff should celebrate that grief is finished
  • B.Anger; staff should not take it personally and should listen while reporting concerns to the nurse
  • C.Denial; staff should correct every statement immediately
  • D.Bargaining; staff should make a deal to stop the anger
Correct answer

B. Anger; staff should not take it personally and should listen while reporting concerns to the nurse

Why

Anger is a recognized stage in Kübler-Ross's model and is often directed at those nearby. A calm, non-defensive response and reporting help support the resident without treating the anger as a personal attack.

Content outline: Psychosocial Care Skills - Care of the Dying Resident: Death and Postmortem Care · From the Psychosocial Care Skills practice bank (PS-066).

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