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Dementia & Alzheimer's Care

A resident with Alzheimer's disease asks, 'When is lunch?' five minutes after being told, and then asks again. How should the nursing assistant respond?

  • A.Answer calmly and patiently each time as if it were the first time she asked
  • B.Say, 'I already told you three times, please stop asking me'
  • C.Refuse to answer so she learns to remember on her own
  • D.Write the answer down and scold her if she does not read it
Correct answer

A. Answer calmly and patiently each time as if it were the first time she asked

Why

Repetitive questioning reflects memory loss, not stubbornness, so patient, consistent answers reduce anxiety. Scolding or refusing to answer increases distress and damages trust.

Content outline: Psychosocial Care Skills - Emotional and Mental Health Needs: Dementia Care · From the Psychosocial Care Skills practice bank (PS-025).

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