Home › CNA Practice Tests › Role of the Nurse Aide Questions › Question 52
The long-term care ombudsman is best described as:
- A.A staff member who schedules aide assignments
- B.An advocate who investigates and helps resolve complaints for long-term care residents
- C.A physician who treats residents
- D.An inspector who only fines facilities
Correct answer
B. An advocate who investigates and helps resolve complaints for long-term care residents
Why
An ombudsman is an independent advocate for long-term care residents who receives, investigates, and helps resolve complaints. Residents and families may contact the ombudsman confidentially.
Content outline: Role of the Nurse Aide - Abuse and Neglect: Ombudsman Role · From the Role of the Nurse Aide practice bank (RA-052).