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Caring for the Confused or Combative Resident

While a resident is agitated and pacing in his room, where should the nursing assistant position herself?

  • A.Directly in front of the doorway so the resident cannot leave
  • B.In the far corner with the resident between you and the door
  • C.Close behind the resident so you can grab him quickly
  • D.Near an open path to the door, without blocking the resident's exit or backing him into a corner
Correct answer

D. Near an open path to the door, without blocking the resident's exit or backing him into a corner

Why

Leaving an exit route open for both people reduces feelings of being trapped and lowers the risk of a physical confrontation. Blocking a doorway or cornering an agitated resident often escalates behavior.

Content outline: Psychosocial Care Skills - Emotional and Mental Health Needs: Confused and Combative Residents · From the Psychosocial Care Skills practice bank (PS-052).

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