Home › CNA Practice Tests › Role of the Nurse Aide Questions › Question 15
A resident asks why she is receiving a new service and what it will cost. The aide should:
- A.Direct her question to the nurse or appropriate staff who can provide accurate information
- B.Tell her cost information is secret
- C.Make up an estimated cost to reassure her
- D.Tell her she has no right to ask about costs
Correct answer
A. Direct her question to the nurse or appropriate staff who can provide accurate information
Why
Residents have the right to be informed about services, charges, and changes in care. The aide should refer the question to staff who can give accurate information.
Content outline: Role of the Nurse Aide - Client Rights: Information About Services and Charges · From the Role of the Nurse Aide practice bank (RA-015).