Home › CNA Practice Tests › Role of the Nurse Aide Questions › Question 78
A resident is describing worries about a new roommate. What is the best example of active listening by the nurse aide?
- A.Interrupt to give advice as soon as the worry is mentioned
- B.Look at the clock often so the conversation stays short
- C.Listen without interrupting and repeat back the main point to check understanding
- D.Change the subject to something more cheerful right away
Correct answer
C. Listen without interrupting and repeat back the main point to check understanding
Why
Active listening means giving full attention and repeating back what you heard to confirm you understood correctly. Interrupting, watching the clock, or changing the subject blocks the resident from feeling heard.
Content outline: Role of the Nurse Aide - Communication: Active Listening · From the Role of the Nurse Aide practice bank (RA-078).