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Communication & Interpersonal Skills

A resident wears a hearing aid and still has trouble following conversation. What should the nurse aide do first when speaking with this resident?

  • A.Face the resident in good light and speak clearly at a normal pace
  • B.Shout from across the room so the voice carries farther
  • C.Turn away while talking so the resident focuses only on sound
  • D.Speak very quickly to finish before the resident gets tired
Correct answer

A. Face the resident in good light and speak clearly at a normal pace

Why

Facing the resident in good light lets the resident see lips and facial expressions, and clear speech at a normal pace is easier to understand. Shouting distorts sound and can seem angry, while turning away or rushing removes helpful visual cues.

Content outline: Role of the Nurse Aide - Communication: Hearing Loss · From the Role of the Nurse Aide practice bank (RA-076).

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