Home › CNA Practice Tests › Psychosocial Care Skills Questions › Question 61
During de-escalation, which offer addresses a common basic trigger for confusion and agitation?
- A.Offering the toilet, a drink of water, or a snack if allowed by the care plan
- B.Offering to leave the resident alone for the rest of the day
- C.Offering a cigarette in an area where smoking is banned
- D.Offering to cancel all future care the resident dislikes
Correct answer
A. Offering the toilet, a drink of water, or a snack if allowed by the care plan
Why
Toileting needs, thirst, and hunger are frequent triggers, so offering to meet them can calm the resident. Unsafe or unrealistic offers do not address the underlying need.
Content outline: Psychosocial Care Skills - Emotional and Mental Health Needs: Confused and Combative Residents · From the Psychosocial Care Skills practice bank (PS-061).