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Communication & Interpersonal Skills

How can the nurse aide show cultural sensitivity during everyday communication?

  • A.Assume every resident prefers the same eye contact and distance
  • B.Ask about preferences for eye contact and personal space and respect them
  • C.Avoid caring for residents whose customs are unfamiliar to you
  • D.Require every resident to shake hands as a greeting each day
Correct answer

B. Ask about preferences for eye contact and personal space and respect them

Why

Asking about and respecting preferences for eye contact, distance, and greetings honors cultural differences. Assuming everyone is the same, avoiding residents, or forcing a greeting ignores those differences.

Content outline: Role of the Nurse Aide - Communication: Cultural Sensitivity · From the Role of the Nurse Aide practice bank (RA-097).

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