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Communication & Interpersonal Skills

How should the nurse aide use touch as a form of communication?

  • A.Touch the resident freely because touch is always comforting
  • B.Ask or observe if touch is welcome and respect a refusal outside needed care
  • C.Never use any touch even when care requires gentle contact
  • D.Use touch instead of speaking to every resident on the unit
Correct answer

B. Ask or observe if touch is welcome and respect a refusal outside needed care

Why

Touch can comfort, but preferences and culture differ, so the aide should seek permission and respect refusals except for contact needed to give care safely. Assuming touch is always welcome or avoiding all touch during care are both incorrect.

Content outline: Role of the Nurse Aide - Communication: Touch · From the Role of the Nurse Aide practice bank (RA-093).

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